i just got my new Computer. It is a hp Compaq d530 cmt , also known as a dc7100 i think....
i just reinstalled windows xp on it and i can't go on the internet.it has a built in Ethernet thingy ... i plug in my routers cord into that Ethernet thing. I get nothing.. i cant go on the internet...
i went to device manager and went to network devices and then i installed HP Broadcom NetXtreme Gigabit because it was one of the choices in the thing where u can search for the adapters windows thought were the best.
i still cant go on the internet... once i installed the HP Broadcom NetXtreme Gigabit , it said this device could not start... it also said this device isn't working properly.
I AM SOO FRICKIN MAD AT THIS POINT BECAUSE I JUST WANT INTERNET ON MY NEW PC ...
can someone tell me step my step on what to do ?
please help
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This product detection tool installs software on your Microsoft Windows device that allows HP to detect and gather data about your HP and Compaq products to provide quick access to support information and solutions. Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer.
Note: This tool applies to Microsoft Windows PC's only. This tool will detect HP PCs and HP printers.
Data gathered:
- Operating system
- Browser version
- Computer vendor
- Product name/number
- Serial number
- Connection port
- Driver/device description
- Computer and/or printer configuration
- Hardware and software diagnostics
- HP/Non-HP ink and/or HP/Non-HP Toner
- Number of pages printed
Installed Software Details:
- HP Support Solutions Framework - Windows Service, localhost Web server, and Software
Removing Installed Software:
- Remove 'HP Support Solutions Framework' through Add/Remove programs on PC
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