Driver Genius will automatically scan and find the official Cricket USB Modem Installation CD driver matching your needs - no matter what windows version you're using. Now you can finally use the same driver update tools used by PC technicians and eliminate any guess work and time waste in the process of updating your drivers. Cricket customers may use compatible Cricket authorized 3G or 4G basic phones, smartphones, or tablets with our mobile broadband Internet access service, so long as the devices do not harm our network or other users.
Revised August 11, 2019
ZTE Modems Drivers Download This page contains the list of download links for ZTE Modems. To download the proper driver you should find the your device name and click the download link.
Information About the Network Practices, Data Speeds, Performance Characteristics & Commercial Terms of Cricket's Mobile Broadband Internet Access Service
At Cricket Wireless, we want our customers to have the information they need to fully understand and enjoy the services we offer. To help keep consumers informed about our mobile broadband Internet access service, the Cricket website (www.cricketwireless.com) describes the wireless services we offer, and we make copies of our Terms and Conditions of Service, and Acceptable Use Policy and other policies available online.
- For information about our Terms and Conditions of Service, please visit www.cricketwireless.com/terms.
- For information about our Acceptable Use Policy, please visit www.cricketwireless.com/aup.
- For information about other policies, please visit www.cricketwireless.com/support or www.cricketwireless.com/legal-info/legal-information.
This page provides information about network practices, performance characteristics, and commercial terms applicable to our mobile broadband Internet access services, consistent with the Federal Communications Commission's Open Internet rules. This information will help consumers make informed choices about whether to purchase and how to use those services, and will assist providers of Internet applications, content and services in developing, marketing and maintaining their Internet offerings.
Nothing in this document changes your rights and obligations, or ours, under our Terms of Service, Acceptable Use Policy or Privacy Policy. This document and the information contained in it are provided for informational purposes only and may be changed at any time.
NETWORK PRACTICES
Does Cricket limit data usage? Does Cricket provide any tools to help customers monitor and control their data usage?
We have developed data plans for our mobile broadband Internet access services so that our customers can choose from a variety of rate plans that best reflect their own usage levels. Customers can monitor and control their data usage through the online View Data Usage tool at My Account (www.cricketwireless.com/myaccount) and through the myCricket app. Cricket caps download speeds on all its rate plans at 8Mbps (LTE)/4Mbps (4G) except for the Cricket Core Plan which is capped at 3 Mbps (LTE/4G) and the Cricket More Plan and data only plans.
Our current monthly phone service plans offer a fixed amount of high-speed data access with no overage charges: $30 (2 GB) and $40 (5 GB). Cricket's $60 Cricket More Plan and $55 Cricket Core Plan provide unlimited high-speed data access.
On both unlimited plans, Cricket may temporarily slow data speeds when the network is congested.
'Unlimited' with regard to data is referring to the quantity of data a subscriber can consume, subject to these terms and conditions, and does not refer to the speed at which data will be transmitted. Except for the Cricket Core, Cricket More, and data only plans, high-speed data access allows a customer to experience download speeds up to a maximum of 8 Mbps for compatible 4G LTE devices and 4 Mbps for compatible 4G devices (in the case of the Cricket Core Plan, customers will obtain download speeds up to a maximum of 3Mbps), subject to the Congestion Management network practice discussed below.
For those phone service plans with a limited amount of high-speed data access, we've developed a process to reduce the customer's data download throughput speed once the customer exceeds the high-speed data access usage threshold for the customer's plan. In that situation, the customer may continue to consume data at no extra charge, but at significantly lower speeds when connected to the cellular network. Specifically, after a customer uses their available high-speed data allotment in a month of service, the customer's service over the cellular network will transmit data at a maximum of 128kbps for the remainder of the monthly plan cycle unless the customer purchases additional high-speed data access for the remainder of the month of service. Once a customer's speeds are limited, the customer's connection over the cellular network should still allow viewing a web page or checking email. Bandwidth-intensive activities, including audio and video streaming, picture and video messaging, select apps and services, as well as other usage will be impacted and may not be fully functional. But once the next month of service begins, the customer will once again have access to download speeds up to 8 Mbps with our LTE service or up to 4 Mbps on our 4G HSPA+ service. Using Wi-Fi can help avoid reduced speeds. Speeds are not reduced while connected via Wi-Fi, and data activity over Wi-Fi does not count toward the high-speed data usage threshold.
We will notify customers during each monthly plan cycle when their data usage reaches 75% and 100% of their monthly high-speed data allotment so that they are aware of their amount of data usage and can make adjustments to avoid slower speeds. When connected to a Wi-Fi network, the customer's speed will not be impacted.
Cricket offers three data only plans with a fixed amount of high-speed data access with no overage charges: $25/3GB, $35/10GB, and $70/30GB. After all of the plan’s high-speed data allotment is used, the customer will not have additional data access unless the customer purchases additional data access for the remainder of the month of service. We will notify customers during each monthly plan cycle when their data usage reaches 75% and 100% of their monthly high-speed data allotment so they are aware of their amount of data usage and can make adjustments to avoid using all of their high-speed data allotment or can determine whether to purchase additional data during that monthly service period.
Except for the Cricket Core and the Cricket More plans, all Cricket data access plans come with Stream More, which helps our customers manage their data usage. Stream More allows customers to watch more video over our wireless network while using less data by streaming certain high definition video at standard definition quality, similar to DVD (about 480p). Stream More requires a compatible device and, once activated by Cricket on a customer's account, the customer can turn it off and back on at any time via the customer's online account or the myCricket app. Learn how. Stream More may not be able to recognize all video content, and any unrecognized higher resolution video will continue to stream at its normal speed and resolution. Content providers can opt out of Stream More, in which case their video content will stream at their normal speed.
Cricket will activate Stream More for individual customers when they subscribe to our service.
Stream More is not available with the Cricket Core Plan or the Cricket More Plan, which streams all video at a maximum speed of 1.5 Mbps (SD quality/about 480p).
How does Cricket manage network congestion for its Mobile broadband Internet access service?
Cricket strives to provide a high-quality Internet experience for all of our customers. The Internet consists of multiple interconnected networks and most Internet end points (such as websites and other content providers) are not directly connected to Cricket's network. Accordingly, Cricket must connect to and exchange traffic with other networks to provide its subscribers the capability of uploading data to, or downloading data from, Internet end points that are connected to those networks. Cricket, through affiliates and third-parties, has entered into commercially negotiated agreements to exchange traffic with other networks (and the networks with which those networks are connected) on mutually agreeable terms. Although Cricket works diligently to ensure that it has sufficient capacity to support customer data traffic of our customers, the links Cricket and other networks use to exchange such traffic may occasionally become congested. Consistent with its arrangements with those other networks, Cricket may establish or expand the connections between its network and other networks, but only on mutually agreeable terms. If Cricket is unable to reach agreement on terms of interconnection or network expansion with these other networks, it could affect the performance of Cricket's data service. Cricket does not guarantee that it will establish or expand the connections between its network and other networks, or that subscribers will be able to upload data to or download data from Internet end points connected to other networks at any particular speed.
In addition, like the other networks that make up the Internet, Cricket's is a shared network, which means that the transmission links and other network resources used to provide broadband services are shared among its subscribers. Cricket manages this network for the benefit of all users based on a variety of factors, and our technical expertise. Nonetheless, temporary network congestion may occur when a large number of customers in a concentrated area access the network at the same time or when some customers consume a very large amount of network capacity during busy periods, such as at stadium events, during peak usage times, or during planned network maintenance activity. Cricket therefore does not guarantee that subscribers will be able to upload or download data at any particular speed.
Cricket also uses a network management practice we call Congestion Management to manage our network resources. Congestion Management may affect certain customers on the Cricket Core Plan or the Cricket More Plan that provides unlimited data access. On these unlimited plans, customers may experience reduced data speeds and increased latency during periods of network congestion as compared to other customers using the same cell site. As always, even when subject to network management practices, customers on our unlimited plans have the comfort of knowing that, no matter how much data they use in a billing cycle, they will pay a single monthly flat rate. That is the essential promise of an unlimited data access plan. Reduced speeds and increased latency may cause web sites to load more slowly or affect the performance of) between your device and the other Internet end point you are contacting, and general congestion on the Internet are common factors that can affect performance, regardless of your service type. Other factors include, but are not limited to, your proximity to a cell site, the capacity of the cell site, the number of other users connected to the same cell site, the surrounding terrain, use inside a building or a moving vehicle, radio frequency interference, the capabilities of your device, and the applications you use. In addition, Cricket has designed its wireless services to ensure that our customers receive a high-quality voice experience during simultaneous voice and data sessions, which may affect data performance, including but not limited to a temporary reduction in speed to minimize the likelihood of dropped calls.
Cricket offers its customers Voice over LTE (VoLTE or HD Voice) which shares Cricket's network infrastructure and may affect the availability of network resources for broadband Internet access services. Your use of VOLTE may affect the performance of your mass market broadband Internet access service. This service may rely on particular network practices to assign different levels of priority dynamically or statically.
Where can I find information about the speed and latency of my mobile broadband Internet access service?
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Because of all the different factors that can affect the performance of your mobile broadband Internet access service, Cricket does not guarantee specific levels of speed or latency for its wireless services. Cricket also does not offer mobile broadband Internet access service in different speed tiers. The performance you can expect to receive from the services we offer is described below.
Cricket Usb Broadband Modem
Speed
The term 'speed' is commonly used as a shorthand way to describe the capacity at which a particular mobile broadband Internet access service can transmit data. This capacity is typically measured in the number of kilobits or megabits that can be transmitted in one second (Kbps or Mbps). Some applications like email or basic web browsing do not require a substantial amount of speed to function optimally, while other activities like transferring large data files can be performed faster with higher-speed data services. Your speed, at any given time, may not be suitable for some applications, particularly those involving real-time, high bandwidth uses such as streaming video or video conferencing.
Latency
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Latency, also known as delay, is the amount of time from when a data packet is sent to when it is received. For broadband Internet access services, latency is usually expressed as the round-trip time in milliseconds (ms) that it takes for a data packet to travel between two end points on the Internet (from point A to point B and then back to point A). Some applications, such as email, can tolerate a substantial amount of latency without any noticeable impact on the application's performance, while other applications, such as real-time video conferencing, require lower latency (meaning quicker round trip time) to function properly.
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Based on real-life data, Cricket's consumers can expect to receive the following download (DL) speeds, upload (UL) speeds, and latency subject to the performance-limiting factors described above (the range reported is from the 25th to the 75th percentile, which means that the 25th percentile lower bound is the value below which 25% of the test readings were, and the 75th percentile upper bound is the value below which 75% of the test readings were):
| DL Speed (Mbps) | UL Speed (Mbps) | Latency (ms) | |
|---|---|---|---|
| 3G | 2-4 | 0.8-1 | 126-195 |
| 4G | 1-4 | 0.5-1 | 107-177 |
| LTE | 4-9* | 2-10 | 84-156 |
| 4G LTE** | 8.2-45.9 | 2.4-12 | 84-156 |
*Test results may reflect the fact that download speeds can briefly exceed the download speed cap of 8 Mbps for LTE and 4 Mbps for 4G services.
**Only available with Cricket More and data only plans.
Detailed download speed, upload speed, and latency performance per Cellular Market Area (CMA) can be found here.
COMMERCIAL TERMS
Where can I find the prices and other fees that apply to Cricket's mobile broadband Internet access service?
Descriptions of the prices and fees applicable to Cricket's mobile broadband Internet access service are available at the following links:
- For information about our rate plan pricing and related high-speed data allowance per plan, please visit www.cricketwireless.com/plans.
- For information about our fees, please visit www.cricketwireless.com/fees.
Where can I find the Terms and Conditions of Service, and the Acceptable Use Policy that apply to Cricket's mobile broadband Internet access service?
The Terms and Conditions of Service and Acceptable Use Policy applicable to Cricket's mobile broadband Internet access services are available on the Cricket website at the following links:
- For information about our Terms and Conditions of Service, please visit www.cricketwireless.com/terms.
- For information about our Acceptable Use Policy, please visit www.cricketwireless.com/aup.
- For information about our other policies, please visit www.cricketwireless.com/support or www.cricketwireless.com/legal-info/legal-information.
Does Cricket have a privacy policy for its mobile broadband Internet access service?
Yes. At Cricket, we take our customers' privacy very seriously. We have a comprehensive Privacy Policy that identifies and describes the way Cricket uses and protects the information we collect about customers and users. You can view Cricket's Privacy Policy at www.cricketwireless.com/privacy.
Where can I get assistance if I have a concern or need more information about my Cricket mobile broadband Internet access service?
If you have questions or concerns about your Cricket mobile broadband Internet access service, please contact us at 1-800-CRICKET (274-2538) or by dialing 611 from your mobile phone.