Browse and download the latest hardware and drivers for hardware ID USBSTOR CDROM&VEN_OPTIARC.This device is recognised as Optiarc BD ROM BC-5500A ATA Device, Optiarc BD ROM BC-5500S ATA Device, Optiarc BD ROM BC-5550H, Optiarc BD RW BD-5740H ATA Device, Optiarc CD-RW CRX880A, Optiarc DVD RW AD-5170A ATA Device, Optiarc DVD RW AD-5200A, Optiarc. This utility updates the Optiarc DVD RW AD-7700S drive firmware to version 1.71 to resolve an issue where the user is unable to perform a data backup to DVD media using the Windows® 7 'Backup and Restore' utility.
I found the solution to my problem, in case anyone needs the solution this is what I did and it works great!it was a registry problem if you cant see your disk drive in windows explorer
1) Close all open programs
2) Click on Start, Run, and typeregedit and press Enter
3)Click on the plus signs (+) next to the following folders
HKEY_LOCAL_MACHINE
SYSTEM
CurrentControlSet
Control
Class
{4D36E965-E325-11CE-BFC1-08002BE10318}
This folder is the DVD/CD-ROM Drive Class Description in the registry.
4) Look for any of the following names in the right hand column.
Upper Filters
Lower Filters
Upper Filters.bak
Lower Filters.bak
If any of the above keys shown in step 4 are listed, right-click on them and choose Delete, in my case, I found Upper Filters and Lower filters and delete both of them.
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD drives have returned.
it works for me so I didn´t have to try other options that I also foun over the internet.
Hope to be helpfull.
2 people were helped by this reply
·Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Thanks for your feedback, it helps us improve the site.
How satisfied are you with this response?
Thanks for your feedback.
Superb!! worked finally after 3 hr of searching :)
Strangely enough the USB 3.0 drive which had password protection had stopped working too as side effect of this CD ROM problem. This also got resolved ( lucky WD )
Did this solve your problem?
Sorry this didn't help.
Great! Thanks for marking this as the answer.
How satisfied are you with this reply?
Optiarc Dvd Rw Ad 7191s Drivers For Macbook Pro
Thanks for your feedback, it helps us improve the site.
Optiarc Ad-7191s
How satisfied are you with this response?
Optiarc Dvd Rw Ad 7191s Drivers For Mac
Thanks for your feedback.